Personal Data Protection Policy

 

1. Introduction

Netwitz Sdn Bhd (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal data in compliance with the Malaysia Personal Data Protection Act 2010 (PDPA). This policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with us, whether through our website, services, or other means.

By providing your personal data to us, you consent to its collection, use, and disclosure as described in this policy.

2. What is Personal Data?

Personal data refers to any information that can identify you directly or indirectly, including but not limited to:

  • Name

  • Identification number (e.g., NRIC, passport number)

  • Contact details (e.g., phone number, email address, address)

  • Financial information (e.g., bank account details)

  • Employment details (e.g., job title, company name)

  • Technical data (e.g., IP address, browsing behavior)

3. How We Collect Your Personal Data

We may collect your personal data through:

  • Direct interactions (e.g., when you fill out forms, contact us, chatbot, job application, or use our services)

  • Automated technologies (e.g., cookies, website analytics)

  • Third-party sources (e.g., business partners, public databases)

4. Purposes of Collecting and Using Personal Data

We may use your personal data for the following purposes:

  • To provide and improve our products and services

  • To process transactions and payments

  • To communicate with you (e.g., respond to inquiries, send updates)

  • To comply with legal and regulatory requirements

  • For internal administrative purposes (e.g., audits, data analysis)

  • For marketing and promotional activities (with your consent)

5. Disclosure of Personal Data

We may disclose your personal data to:

  • Affiliates and subsidiaries

  • Service providers and business partners

  • Regulatory authorities and law enforcement agencies (if required by law)

  • Third parties with your consent

We ensure that any third parties handling your personal data adhere to strict confidentiality and data protection standards.

6. Security of Personal Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data

  • Regular security assessments

  • Restricted access to personal data

7. Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

8. Your Rights Under the PDPA

Under the PDPA, you have the right to:

  • Access and correct your personal data

  • Withdraw consent for the use of your personal data

  • Request deletion of your personal data (subject to legal requirements)

  • Object to the processing of your personal data for specific purposes

To exercise these rights, please contact us at [insert contact details].

9. Updates to This Policy

We may update this policy from time to time to reflect changes in legal, regulatory, or operational requirements. Any updates will be posted on our website, and the revised policy will take effect immediately upon publication.

10. Contact Us

If you have any questions or concerns about this policy or our data practices, please contact our Data Protection Officer (DPO) at:

Email: 

Acknowledgement
By using our services or providing your personal data, you acknowledge that you have read and understood this Personal Data Protection Policy.